-
Winning Wings ProgramLeave behind your fear of flying, there’s a world out there that can’t wait to meet you.
The latest news on the Portuguese airline is available on here.
Yes. TAP has received international endorsement for its presence on social media. We continue to increase our presence in the digital world every day, where contact with passengers is constant and (almost) immediate.
Currently, you can find us at:
The TAP app for smartphones, PCs and tablets (IOS, Android or Windows), is completely free and can be downloaded, in English and Portuguese. Keep updated here.
Currently, you can find us at:
The TAP app for smartphones, PCs and tablets (IOS, Android or Windows), is completely free and can be downloaded, in English and Portuguese. Keep updated here.
Yes. TAP is aware that providing personal information is of concern to the passengers who use our online services.
Learn more about TAP's Privacy & Security Policy here.
Learn more about TAP's Privacy & Security Policy here.
The Contact Center is located in tapfacilities at Lisbon Airport, Building 27 (South), 5th Right.
The general number (+351 211 234 400) is available from Monday to Sunday: From 8h to 24h (WET) Portugal mainland time.
Our Contact Center answers in the following languages:
- Portuguese;
- English;
- French;
- Spanish;
- Italian;
- German.
You may reach our Contact Center for matters regarding:
- Booking seats;
- Booking additional services (ie: luggage excess, sports equipment, animal transport);
- Changes to your booking;
- Seat availability;
- Prices;
- Ticket payment;
- Special reservations, such as carriage of people with a disability;
- Online booking;
- Information on flight schedules;
- General information.
